www.Beano.com and all our apps are owned and operated by Beano Studios Limited, and we promise to use our best efforts to keep any details you give us private and secure, and we promise not to any personal information on you when you use this website. Our website and app is for children. Our shop is for adults and parents. When you fill out a ‘contact us’ form to ask us questions it creates an email to the Beano – which means we have your email and name, so we can reply to you BUT once we’ve replied we always make sure to delete your email and name.
We do collect website ‘cookies’ (not actual cookies; we eat those) as they help us understand how you found our website, and what pages you like. We use this information to make the website brilliant for you, and because we always want to make it better and better we use a programme called Google Analytics to understand how people interact with the website. For example, if we notice lots of people watching particular kinds of videos we know to try to make more of those kinds of videos. If we notice people are not watching particular types of videos, we’ll make less of those kinds of videos.
There are data-protection laws that make sure we do everything right, this is called the General Data Protection Regulation 2016 and the Data Protection Act 2018, and we are registered on the Data Protection Public Register (as number ZA206818). Our Head of Data will be happy to deal with any questions you have. They can be contacted via our contact us page or by post to Head of Data, Beano Studios Limited, 185 Fleet Street, London, EC4A 2HS.
The rest of this page is for grown-ups. It tells grown-ups what information about you or your grown up we collect through Beano.com, and how we use this information. Please show this page to your parent or guardian before you use the Beano Site ☺
This website (www.Beano.com and its associated mobile applications) is owned and operated by Beano Studios Limited (a limited company registered in England with company number 10054526 with its registered office at 185 Fleet Street, London, EC4A 2HS).
Beano Studios is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK, including the General Data Protection Regulation 2016 and the Data Protection Act 2018 and we are registered on the Data Protection Public Register number ZA206818.
Due to the type of data we collect and the nature of our business we currently have no legal requirement to have a DPO at Beano Studios. However, our Head of Data will be happy to deal with any queries or requests regarding the data we hold about you. They can be contacted via our contact us page or by post to Head of Data, Beano Studios Limited, 185 Fleet Street, London, EC4A 2HS.
We do not require your or your child’s personal information to use the Site.
We do not collect sensitive information (also known as special categories of information) about anyone using the site except when you specifically knowingly provide it and have consented to this.
The “contact us” function generates an email to us and gives you/your child the option to give your/their email address. This means we will collect the email address and name associated with the chosen email address, which we commit to delete once we have processed the request or query.
We will also collect any personal information volunteered to us when we are contacted, this will also be deleted once we have processed the request or query.
Competition entries are submitted via email. This means we collect an email address in order to contact the winner and request a parent/guardian email address to request consent from them to send the prize to the winner. Once the competition has concluded all emails and the parent/guardian data will be deleted.
We do collect some information from cookies and similar software which allows us to understand how you arrive on our websites and use and navigate round it. This information is used to help us improve the site. We also store some usage information in Google Analytics.
We will use your personal information for several purposes including:
The impact of this will depend on what information you withhold but the main impacts may be:
There are a number of grounds we process your data under. These are;
We use your personal information to update you about new services by post, email and SMS text message. We will only contact you with your consent. Consent notifications will be clearly displayed at the point of collection of personal information.
We may personalise the message content based on information you provide us with, and your use of Beano Studios websites.
Children will not be contacted for marketing purposes unless we have obtained the correct level of parent consent to do so.
We may display advertisements served by SuperAwesome, a provider of kid-safe advertising services that are designed to adhere with the compliance requirements of COPPA (Children’s Online Privacy Protection Rule) in the United States and GDPR (General Data Protection Regulation) in the European Union for protecting children’s privacy. SuperAwesome places contextual advertising on our Site without collecting any Personal Information, including persistent identifiers.
SuperAwesome is certified as COPPA-compliant by the kidSAFE Seal Program, an FTC-Approved COPPA Safe Harbor Program. Click on the seal or go to www.kidsafeseal.com for more information.
SuperAwesome is also a valid licensee, and participating member, of the Entertainment Software Rating Board’s Privacy Certified Program (“ESRB Privacy Certified”). To protect your privacy, SuperAwesome has voluntarily undertaken this privacy initiative, and its services have been reviewed and certified by ESRB Privacy Certified to meet established online information collection, use and disclosure practices. As a licensee of this privacy program, SuperAwesome’s services are subject to frequent audits and other enforcement and accountability mechanisms administered independently by ESRB Privacy Certified.
You may contact SuperAwesome directly at email@example.com, on + 44 203 668 6677, or by post: Privacy @ SuperAwesome Trading Ltd, 40 Long Acre, London WC2E 9LG, United Kingdom.
You are entitled to withhold this consent and opt out from receiving such communications at any time by not giving your consent on the form (paper or web) that collects your details or telling the operator when you call. You can also update these options by contacting us via our contact us page or by post to Head of Data, Beano Studios Limited, 185 Fleet Street, London, EC4A 2HS. We will always provide you with a way of opting out of receiving future marketing messages from us, each time we send them to you.
Beano Studios Limited is a member of the PRIVO Kids Privacy Assured Program (“the Program”) for COPPA Safe Harbor Certification and GDPRkids™. PRIVO is an independent, third-party organization committed to safeguarding children’s personal information collected online.
The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO COPPA certification seal. The certification seal posted on this page indicates Beano Studios Limited has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us via our contact us page. If you have further concerns after you have contacted us, you can contact PRIVO directly at firstname.lastname@example.org
The Program applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO GDPRkids™ Verified Shield. The PRIVO GDPRkids™ Privacy Assured Program supports child directed services known as Information Society Services under the General Data Protection Regulation (GDPR), to comply with the requirements of this legislation. It impacts any child directed service in an EU Member State and any service globally that collects and or processes the personal data of children and minors. There is no safe harbor for the GDPR to date, but to ensure this company’s services meet the program requirements, we conduct regular monitoring and consulting.
In the event of an online competition all email addresses will be deleted once each contest closes.
In order to run our online competitions, we ask for the entrant to send in their answers to email@example.com with no other personal information. If the entrant has been selected as a winner, we will contact the winner(s) asking for a parent or guardian email address. Once the entrant has given this, we will then contact the parent or guardian to confirm their consent to sending the prize and to confirm delivery details. Once the competition has concluded all email addresses will be deleted from our records. Email addresses will not be used for any other purposes.
We occasionally ask our Users questions to gauge their opinions on relevant topics. These questions are called ‘SpotQs’ and are seen randomly by Users within quizzes on our quiz pages.
All information gathered from ‘SpotQs’ is anonymous and stored as aggregated data. No personal data is collected or stored in this process and the data collected is not used to profile or target a child as it cannot be linked to an individual. Aggregated and anonymised data may be shared with 3rd parties.
The questions asked via ‘SpotQs’ may sometimes be sponsored by 3rd parties so they can better understand the opinions of our audience at an aggregate and anonymised data level. When a SpotQ is sponsored it will be very clearly marked as so and all questions are audited and approved by Beano Studios insight professionals before publication. Use of the website does not require any User to respond to SpotQ questions and they are completely optional to answer.
In setting SpotQs, Beano Studios is seeking to understand the likes, dislikes and trends within its audience base. This is used to inform editorial decisions and to help 3rd party brands improve their propositions. Beano Studios takes data collection and analysis extremely seriously and complies with all relevant GDPR (EU) and COPPA (US) regulations.
In order to access the Beano Fan Club on the Beano mobile app, a parent or guardian’s email address is required as part of the sign up process. This is to enable Beano Studios to send out a one time email containing the PIN number for access to the Fan Club along with printable badges and a printable Fan Club Certificate of Membership. This email address is not used for any other purposes and is automatically deleted within 90 days of the Fan Club email being sent.
As a Beano enthusiast you may have signed up for a Beano comic subscription for you or your child. The comic is produced by DC Thomson media (our publishing arm) and the website along with other online and offline activities are run by the DC Thomson company known as Beano Studios Ltd. To provide you with a seamless experience it may be necessary to share your personal information between these two organisations. We will only share the information needed to provide you with the services you are using and will not routinely share data we hold about you. We do not build profiles of your or your child’s activities across our company to market to your child.
We may from time to time provide your or your child’s personal information to third parties for the purposes providing our services. The third-party providers who help us provide our services include service providers who assist us with hosting the Site or our marketing campaigns. They do not decide what is done with your data and only process it on our behalf. These third parties may be located outside the European Economic Area (EEA); however, we only use providers that provide adequate protection for your information.
When transferring any personal information outside of the EEA we only do so under one of the legally recognised transfer mechanisms for ensuring the data is safeguarded. These are:
We work with the following third-party providers to support the operation of the Site and provide a better experience. These third-party providers do not share children’s personal information with any other providers
We will not provide your data to other third parties for marketing purposes unless you are an adult and have specifically consented to this when you first provided your data to us. You are entitled to withhold this consent and opt out from receiving such third-party communications at any time by not giving your consent on the form (paper or web) that collects your details. You can also update these options by contacting us via our contact us page or by post to Head of Data, Beano Studios Limited, 185 Fleet Street, London, EC4A 2HS.
We follow strict security procedures in the storage, use and disclosure of information which you or your child have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information in accordance with the UK data protection legislation. These include access control, firewalls and virus checking procedures.
You are responsible for keeping any confidential passwords or other login or access details which you select or which we allocate to you secret. Whilst we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us via our contact us page.
We also recommend that if you use a shared computer or a computer in a public place such as a library that you close your browser when you have finished your session.
We retain anonymised information, gathered for analytical purposes, indefinitely.
Data collected by us through the contact us page is deleted as soon as the query raised is resolved. Competition entries are kept whilst the competition remains open. Once the competition has concluded and prizes are confirmed to be received, all data collected during the competition is deleted.
Under the Data Protection law, you have a number of rights with respect to your personal information which are:
Correcting your Information
Deleting your information
Right to object to processing
You can action any of these rights by contacting your normal customer service department or by contacting us by via our contact us page or by post to Head of Data, Beano Studios Limited, 185 Fleet Street, London, EC4A 2HS.
The data protection laws in the UK are regulated and enforced by the Information Commissioner’s Office (ICO). Each individual has the right to raise a concern/complaint to the ICO if they have any concerns about how their personal information and/or privacy is treated. You can do this via:
We may update this Policy at any time without notice. We will tell you that we have updated the policy by posting an announcement on the website. By continuing to use the website after we have posted a notice informing you of an update, you accept the changes to this Policy.
If you have any questions about privacy, or wish to update your details or action any of your other data rights at any time, please contact us via our contact us page, by leaving a telephone message with your contact details at +441382 575882 or by post to Head of Data, Beano Studios Limited, 185 Fleet Street, London, EC4A 2HS.
Privacy statement updated January 2019.